Change Password on a Patient Account
This article explains to you how to Change a Password on a Patient Account.
Passwords can be changed in the patients account settings, passwords need to be changed regularly to ensure that access to the account is secure and prevent others from accessing you account.
The video below shows you how to Change a Password on a Patient Account.
Attached for you is the step by step guide of how to Change a Password on a Patient Account.
If you need any additional support on this issue or any related issues, please do not hesitate to log a support ticket on the FreshDesk Portal and one of the team will be in touch with you as soon as possible.
Document Control
Version 1 Created 15/07/2025 Natalie Brown
Version 2 Updated 07/08/2025 Natalie Brown