Set up a new user on the portal
This article explains to you how to Set up a new user account within Admin on the portal
To set up a new user you will need to have the assigned permissions to set up a new user, this will be anybody who has the Administration section of the platform assigned to their role. If you are unsure on the correct role/ permission to assign please review the Roles and Permissions Overview knowledge base article which will guide you to assign the correct Role to the new user.
The video below shows you how to Set up a new user on the portal
Document Control
Version 1 Created 25/02/2025 Natalie Brown
Version 2 Updated 07/08/2025 Natalie Brown